Terms of Use

Effective Date: [Insert Date]

Welcome to the Peaceful Passing website! These Terms of Use govern your access to and use of our online consultation services provided via Zoom and payment processing facilitated through Stripe. By using our services, you agree to comply with and be bound by these Terms of Use.

1. Acceptance of Terms

By accessing or using our online consultation services, you agree to these Terms of Use, as well as any other guidelines, policies, or rules applicable to specific services. If you do not agree with these terms, please do not use our services.

2. Services Overview

Peaceful Passing offers online consultations to support individuals and their loved ones facing serious illness. These services are provided via Zoom, a third-party video conferencing platform, and payment is processed through Stripe, a third-party payment processor.

3. User Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement in your jurisdiction to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.

4. Booking and Communication

  • Booking Process: Users cannot create an account on our platform. To book a consultation, you must agree to the terms of our disclaimer. After completing your booking and payment, you will receive an email containing the Zoom meeting details and instructions on how to connect and attend the online consultation.
  • Contact Form: Our website includes a general contact form for informational purposes. Information provided through this form is used solely for communication with the user and will not be stored or used for any other purpose.

5. Consulting Services

  • Scheduling: Online consultation sessions are scheduled based on mutual availability between you and the service provider. You will receive a confirmation email with the Zoom meeting link after payment and booking.
  • Rescheduling: Rescheduling of a session is possible only through mutual agreement between you and the service provider. Please contact us at least [insert time frame, e.g., 24 hours] before the scheduled session if rescheduling is necessary.
  • Session Conduct: You agree to participate in the Zoom sessions respectfully. Disruptive or inappropriate behavior may result in the termination of the session without a refund.

6. Payments and Billing

  • Payment Processing: Payments for the consultation services are securely processed through Stripe. We do not store any credit card or payment information on our website. Stripe’s terms and conditions apply to all payments, which can be found here.
  • Payment Authorization: By providing payment information, you authorize us to charge the designated payment method for the services selected.
  • Refund Policy: All payments are non-refundable. Rescheduling of sessions may be possible by mutual agreement between both parties.

7. Content Restrictions

Users are not permitted to create or post any type of content on the website. The website is strictly for booking consultations and informational purposes.

8. Privacy

We are committed to protecting your privacy. We do not store any payment information. The only data collected and stored on our website is related to booking your consultation and communication via the contact form. Our Privacy Policy outlines how we collect, use, and protect your booking and contact information and is incorporated into these Terms of Use by reference. You can view our Privacy Policy on following link.

9. Third-Party Services

Our services use third-party tools such as Zoom for video consultations and Stripe for payment processing. We do not control these services and are not responsible for their performance or availability. Your use of these services is subject to the terms and conditions of the respective third-party providers.

10. Limitation of Liability

To the fullest extent permitted by law, Peaceful Passing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use the services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our services.

11. Indemnification

You agree to indemnify and hold harmless Peaceful Passing, its affiliates, and their respective officers, directors, employees, and agents, from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees and costs, arising out of or in any way connected with your access to or use of our services.

12. Termination

We may terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users, us, or third parties, or for any other reason.

13. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of California (USA), without regard to its conflict of law principles.

14. Changes to Terms of Use

We reserve the right to modify these Terms of Use at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms of Use.

15. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at contact@peacefullpassing.com